where('order.order_no', 'like', "%{$query['order_no']}%"); } // 查询条件:起始日期 if (isset($query['create_time']) && !empty($query['create_time'])) { $sta_time = array_shift($query['create_time']); $end_time = array_pop($query['create_time']); $model = $model->whereBetweenTime('m.create_time', $sta_time, $end_time); } // 售后类型 if (isset($query['type']) && $query['type'] > 0) { $model = $model->where('m.type', '=', $query['type']); } // 售后单状态(选项卡) if (isset($query['status']) && $query['status'] >= 0) { $model = $model->where('m.status', '=', $query['status']); } // 获取列表数据 return $model->alias('m') ->field('m.*, order.order_no') ->with(['orderproduct.image', 'orderMaster', 'user', 'supplier']) ->join('order', 'order.order_id = m.order_id') ->order(['m.create_time' => 'desc']) ->paginate($query); } /** * 获取平台售后单列表 */ public function getplateList($query = []) { $model = $this; // 查询条件:订单号 if (isset($query['order_no']) && !empty($query['order_no'])) { $model = $model->where('order.order_no', 'like', "%{$query['order_no']}%"); } // 查询条件:起始日期 if (isset($query['create_time']) && !empty($query['create_time'])) { $sta_time = array_shift($query['create_time']); $end_time = array_pop($query['create_time']); $model = $model->whereBetweenTime('m.create_time', $sta_time, $end_time); } // 售后类型 if (isset($query['type']) && $query['type'] > 0) { $model = $model->where('m.type', '=', $query['type']); } // 售后单状态(选项卡) if (isset($query['plate_status']) && $query['plate_status'] == -1) { $model = $model->where('m.plate_status', '>', 0); } if (isset($query['plate_status']) && in_array($query['plate_status'], [10,20,30])) { $model = $model->where('m.plate_status', '=', $query['plate_status']); } if (isset($query['plate_status']) && $query['plate_status']==40) { $model = $model->where('m.status', '=', 20); } // 获取列表数据 return $model->alias('m') ->field('m.*, order.order_no') ->with(['orderproduct.image', 'orderMaster', 'user', 'supplier']) ->join('order', 'order.order_id = m.order_id') ->order(['m.create_time' => 'desc']) ->paginate($query); } public function groupCount($query){ $model = $this; // 查询条件:订单号 if (isset($query['order_no']) && !empty($query['order_no'])) { $model = $model->where('order.order_no', 'like', "%{$query['order_no']}%"); } // 查询条件:起始日期 if (isset($query['create_time']) && !empty($query['create_time'])) { $sta_time = array_shift($query['create_time']); $end_time = array_pop($query['create_time']); $model = $model->whereBetweenTime('m.create_time', $sta_time, $end_time); } // 售后类型 if (isset($query['type']) && $query['type'] > 0) { $model = $model->where('m.type', '=', $query['type']); } // 获取列表数据 return $model->alias('m') ->field('m.status,COUNT(*) as total') ->join('order', 'order.order_id = m.order_id') ->group('m.status')->select()->toArray(); } public function plategroupCount($query){ $model = $this; // 查询条件:订单号 if (isset($query['order_no']) && !empty($query['order_no'])) { $model = $model->where('order.order_no', 'like', "%{$query['order_no']}%"); } // 查询条件:起始日期 if (isset($query['create_time']) && !empty($query['create_time'])) { $sta_time = array_shift($query['create_time']); $end_time = array_pop($query['create_time']); $model = $model->whereBetweenTime('m.create_time', $sta_time, $end_time); } // 售后类型 if (isset($query['type']) && $query['type'] > 0) { $model = $model->where('m.type', '=', $query['type']); } // 获取列表数据 return $model->alias('m') ->field('m.plate_status,COUNT(*) as total') ->join('order', 'order.order_id = m.order_id') ->group('m.plate_status')->select()->toArray(); } //获取已完成数 public function finishcount(){ $model = $this; return $model->where(['status'=>20,'plate_status'=>20])->count(); } /** * 商家审核 */ public function audit($data) { if ($data['is_agree'] == 20 && empty($data['refuse_desc'])) { $this->error = '请输入拒绝原因'; return false; } if ($data['is_agree'] == 10 && $this['type']['value'] != 30 && empty($data['address_id'])) { $this->error = '请选择退货地址'; return false; } $this->startTrans(); try { // 拒绝申请, 标记售后单状态为已拒绝 $data['is_agree'] == 20 && $data['status'] = 10; // 同意换货申请, 标记售后单状态为已完成 $data['is_agree'] == 10 && $this['type']['value'] == 20 && $data['status'] = 20; // 更新退款单状态 $this->save($data); // 同意售后申请, 记录退货地址 if ($data['is_agree'] == 10 && $this['type']['value'] != 30) { $model = new OrderRefundAddress(); $model->add($this['order_refund_id'], $data['address_id']); } // 订单详情 $order = Order::detail($this['order_id']); // 发送模板消息 (new MessageService)->refund(self::detail($this['order_refund_id']), $order['order_no'], 'audit'); // 如果是仅退款 if ($data['is_agree'] == 10 && $this['type']['value'] == 30) { if ($data['refund_money'] > $order['pay_price']) { $this->error = '退款金额不能大于商品实付款金额'; return false; } $this->refundMoney($order, $data); } // 事务提交 $this->commit(); return true; } catch (\Exception $e) { $this->error = $e->getMessage(); $this->rollback(); return false; } } /** * 平台审核 */ public function plateaudit($data) { if ($data['is_agree'] == 20 && empty($data['plate_desc'])) { $this->error = '请输入拒绝原因'; return false; } $this->startTrans(); try { // 拒绝申请, 标记售后单状态为已拒绝 $data['is_agree'] == 20 && $data['status'] = 10 ; // 同意换货申请, 标记售后单状态为已完成 $data['is_agree'] == 10 && $this['type']['value'] == 20 && $data['status'] = 20 ; $data['plate_status'] = $data['is_agree'] == 20?30:20; // 更新退款单状态 $this->save($data); // 订单详情 $order = Order::detail($this['order_id']); // 如果是同意退款,则直接退款 if($data['plate_status'] == 20){ if ($data['refund_money'] > $order['pay_price']) { $this->error = '退款金额不能大于商品实付款金额'; return false; } $this->refundMoney($order, $data); } // 发送模板消息 (new MessageService)->refund(self::detail($this['order_refund_id']), $order['order_no'], 'audit'); // 事务提交 $this->commit(); return true; } catch (\Exception $e) { $this->error = $e->getMessage(); $this->rollback(); return false; } } /** * 确认收货并退款 */ public function receipt($data) { // 订单详情 $order = Order::detail($this['order_id']); if ($data['refund_money'] > $order['pay_price']) { $this->error = '退款金额不能大于商品实付款金额'; return false; } $this->transaction(function () use ($order, $data) { $this->refundMoney($order, $data); }); return true; } public function refundMoney($order, $data){ // 更新售后单状态 $this->save([ 'refund_money' => $data['refund_money'], 'is_receipt' => 1, 'status' => 20 ]); // 消减用户的实际消费金额 // 条件:判断订单是否已结算 if ($order['is_settled'] == true) { (new UserModel)->setDecUserExpend($order['user_id'], $data['refund_money']); } // 执行原路退款 (new OrderRefundService)->execute($order, $data['refund_money']); // 发送模板消息 (new MessageService)->refund(self::detail($this['order_refund_id']), $order['order_no'], 'receipt'); } /** * 统计售后订单 */ public function getRefundOrderTotal() { $filter['is_agree'] = 0; return $this->where($filter)->count(); } /** * 统计售后订单 */ public function getPlateOrderTotal(){ $filter['plate_status'] = 10; return $this->where($filter)->count(); } }